Customer Testimonials
They really good and very professional and they give all the information to the costumer
Service personnel were courteous. However, I had an appointment and thought my wait time for just an inspection was rather long.
Prompt speedy service. Dealer described the service area and options for waiting while service is performed and explained overnight drop off.
The shop was busy, but they managed to handle the oil change. They did not rotate the tires! After 5,000 miles they should have done it and said it didn’t need it. The back tires wear faster than the front tires and they should know that, but again they didn’t do it. I’m disappointed with that!
Mr. Woody has always taken excellent care of me and my family. Always professional and courteous.
The team is always polite and continually works to make sure the experience is top notch.
They did the service that was schedualed in a timely manner and service personnel were very polite
The staff is very thoughtful and courteous. I feel that they care about their clients and their cars.
They went out of their way to help me and to come up with a solution for my situation.
Friendly, good customer service. Have had no problems with the service on our Subaru. Thanks!
The staff was excellent. Everyone was so nice, helpful and made sure I had the best experience. Very knowledgeable and thorough with all the features of the vehicle. I am loving my new Kona. I would definitely recommend anyone to Hyundai.
This is a good place to get your car serviced and the employees are nice and helpful. They do good work at fair prices. I like how they don't try to push all the required maintenance services on you.
The service is always quick, efficient, and informative. The technicians truly give you the best options and don’t try to swindle you out of unnecessary services. Truly mechanics and technicians I can trust!!
Service team was ready for my Nissan when I arrived and they completed the scheduled work in a timely fashion -- ahead of their estimated completion time.
The amount of time for my oil change was reasonable. The gentleman that helped me was very professional and helpful with my questions.
Professional, on time, all items completed, and addressed any issues that I brought to their attention.
Never a bad experience in the almost 8 years I have been bringing my cars in for service
Easy and great customer service. Very knowledgeable. Nice waiting area. Given updates and on time.
They are so curtious and polite.updates given.bill was precise.there were no hidden charges.1 st time here.and I loved it.ty everyone who worked with me
Always have great customer service. They always try to fit you in if there is an emergency. Always friendly and cares about the customer. Will buy my next vehicle from them down the road.
Always so kind and willing to help. Everyone is very personable. All representatives are knowledgeable and if they don’t have an answer they will get someone who can.
great experience...quick and efficient financing very good salesman ....clean and neat dealership with amenities
The team was very helpful especially when answering questions about what car to buy. They took time out of their day to help me and my family.
I had a pleasant experience purchasing a car here. They were very flexible with me and my work hours when I really needed to get the car purchased. They were also really willing to explain everything to me since I’m a first time car buyer. I would deal with them again.
They were very professional ! They got my car in on time and finished it in a timely matter as well ! Best of all the young gentleman that checked me in took the time to go to car with me to show me an issue I was having with the heat ! Meaning not understanding the outflow and inflow buttons ! Something of that nature ! And also noticed and replace unit panel where I charge my phone . Very happy customer !
I've been a customer for many years and the customer service and service department are the best...thanks!
Good communication from making appointment to arrival. Also , good at explaining repairs & cost & follow up. Very comfortable waiting area. Also , stay on schedule
Service is easy to schedule. The team is friendly and professional. You do what you say and service is always fast. The waiting room is reasonably comfortable and the coffee is great!
Service was great. People were friendly. I feel confident in taking my car back there.
Amazing service team—professional!! Very clean waiting area. Efficient and communicates well! Best I have ever experienced!
The service we received or our nissan armada was excellent. Thank you so much Sincerely Emily
Employees are always very friendly and courteous. I recommend Hyundai to my friends and family.
Great job with my Nissan Pathfinder. Provided timely, friendly service for a recall. Thank you!
Everyone that i had dealt with was friendly, courteous, pleasant and helpful. And all appointment were on time.
We had a great buying experience, Jeff Pierce and Keith Kelso were very friendly and helpful. We look forward to returning for all service needs.
Wayne was easy to work with and didn't try to pressure me into a decision. The entire dealership experience was good.
I have worked with this dealership for several years now. I have purchased several vehicles from them and have received regular maintenance services as well as body work on my previous vehicles. I HAVE NEVER HAD A PROBLEM ON ANY LEVEL WITH THIS DEALERSHIP. I have to travel and hour to get there, and I actually enjoy going for my service appointments. They have always taken great care of me and my vehicles!!! What else can I say.
Very friendly people and was willing to help work with our budget on getting a vehicle definitely would recommend it to people
Unexpected engine issue. Everyone was helpful, professional and got my "Gypsy" back quick as possible. Luv my car, the loaner was sweet and drove beautifully but can't go where mine can. They answered a million questions and repaired my car within promised window. Thanks team!!
Danielle Starkey was awesome. Very professional, knowledgeable and efficient. We brought two different cars at once for service and she knew everything about both of them. She also made very helpful suggestions regarding parts selections. I will go back and I would recommend them to anyone.
Very helpful and was able to answer my questions. Buying a car can be stressful but this team was professional.
The gentleman who I dealt with was clean,polite, orderly and knowledgeable. Would go back again .
Wonderful to work with. Very helpful, Great experience. Would recommend them if your looking for a great deal and reliable car.
Southern team is a typical dealership that will try to overcharge for every car service. After going for several services in attempt to get my car’s leak fixed, my car has finally been repaired at no cost to me. While I appreciate the costs that Nissan covered, I did not appreciate the time it took to find the root of the problem and the ongoing leak that I continually took my car in for and the services I paid for that did not solve the problem. I would try not to come here for general car services unless you ...
Did a great job taking care of issues I missed like my inspection sticker being expired.
Fast and friendly service team. Nice waiting areas especially in the show rooms. Makes it easy to get service without having to leave and come back.
Very friendly...great service!!! Not a long wait for car to be done. I truly enjoyed the experience.
Very good experience, everyone was friendly and interested in giving the very best service possible.
Everything was fine. Thank you to everyone that helped me get my new Hyundai! I appreciate it
I like the efficiency of Southern Team Subaru. On those occasions where we're waiting while the car is serviced, they get the job done promptly. We sure like the free oil changes too. While they will offer optional additional services, they are always gracious should we decline those.
I have been very pleased with my service experiences at this dealership. While I know they are doing their job, the people I've interacted with really give the perception that they actually care about their customers. Not all dealerships have this kind of people. Taking your vehicle in for service is not something people really enjoy doing but the Southern Team staff make this experience as good as anyone could hope for.
Pretty good service, been coming here for six years now and never had a problem.
Overall they did great work. There is a serious issue with communication. We had to leave the car overnight and our appointment on Monday was 8:20 am. We called in the afternoon to get a status update and all we got was messages that we would get a call back. Something as simple as “when can I get my car” was left unanswered. We tried at least 3 times and always wound up on an answering machines. It was infuriating. We don’t mind waiting, but the worst thing you can do is ignore your customers’ calls.
Southern Team Subaru always does what needs to be done! Love when my car gets a rinse at the end!
Very great work, would recommend them.They always keep my vehicle running great.Woody is great.
Over all good experience. I had to wait during weekend to get the car but got a rental covered.
Friendly, competent, patient, thorough, knowledgeable, respectable. Would recommend them to anyone looking for a new car!
Always quick and fantastic service. Harold Woody is a pleasure to work with and the scheduler was very accommodating. Never take my Jetta anywhere else.
Excellent service as always. Great staff and always a quick turn around on my service time.
Quick service and explanation of work needed or performed. Flexible scheduling and knowledgeable service person.
Tyler Drewery is the greatest. He listened to me on what I wanted. I wouldn't buy a car anywhere else.
Service is always quick and hassle- free. I don’t know why this review requires a 15 word minimum because that was all I had to say.
We had a great experience with Mell, because he was very knowledgeable, attentive and patient. He explained in details all questions we had in regards to cars we were interested in. He showed us with patience all of the new features of the cars in detail. His mannerism and professionalism was very much appreciated. He is a real asset to Southern Team.
Friendly, helpful, works for your needs. I have bought from this dealership three times U would recommend them to others.
Love Harold! He is so efficient and really tries to help! He is always upfront and honest and his communication is on point
Great service excellent sales staff. Not to pushy. Very informed. Helpful after purchase great job
MEL HAS BEEN AN EXCELLENT PERSON TO W ORK WITH. WHATEVER QUESTION I HAVE HE HAS BEEN ABLE TO ANSWER FULLY AND IN DETAIL. CAN'T ASK FOR MORE THAN THAT. SOUTHERN HAS ITS ACT TOGHETHER.
All service was performed on time and schedule. Everyone in Service was friendly and knowledgeable. Special thanks to Mike White and Porter Walter for their help.
They was very nice snd very friendly.. Awesome place dealing with. DONT HAVE TO SIT AROUND LONG AT ALL.
The people were friendly and helpful. They explained the work being done and answered all of my questions.
The service department is always very attentive and helpful. We do not take our Subaru anywhere else to be serviced even though our warranty period is over. They always do their best to get you in and out as soon as possible and if they are behind they always try to make it right.
Very professional and courteous service. I’m pleased with my the work done each time I’m there.
Great place to have vehicle serviced, the folks are very nice an the waiting area is very accommodating!
Thankful you have service folk like Greg to service my Subaru in a timely manner.
The service lady was very efficient, helpful and explained the recalls. She also explained the cost of the service I asked to be performed. She also ask if I had time to allow her to have my Ascent washed. She is a excellent representative for Subaru.
excellent service...they did all the things they said was going to be done, provided me with a rental and cleaned my vehicle when I picked it up! Danielle kept in contact with me during the process and gave me updates on my repairs.... Keep up the good work
The dealership was immaculate and all the employees were very eager to help. Everyone I encountered throughout the entire process was very knowledgeable, polite, and great about explaining everything. Mel was very patient and eager to answer all my questions. He also asked me questions about what it was I was looking for in a car; which in turn helped me to make the right decision on my final purchase. He was very personable and made me feel as though I have made a new friend. I will definitely refer Mel to my family and friends.
good service, troy was great, car fixed as discussed. no other problems durimg the visit
Harold in the Service department kept me updated on the status of my repair. He was very up front and very helpful!
They were fast and very polite! They even let me control the remote, which was very nice.
Service was great they also found a nail in one of my tires and let me know. I fixed it when I got home. Thanks !
Very helpful get you serviced fast and efficient top notch service reps and top mechanics
They are great This is my second vehicle from them. They work with you and your needs
Very pleased with staff and service. I would recommend this dealership to anyone interested in a new vehicle.
We were so pleased with the dealership. The people were very nice to work with. I would certainly recommend anyone to deal with your dealership. Your salespeople was extremely helpful and very nice to work with as well.
They were amazingly fast with my inspection. I have all of my work on my car done here! I will not go anywhere else!
Courteous, prompt and friendly. Clean and comfortable waiting area. Thorough, but not trying to upsell.
Arrived early. Greeted and checked in. The service was performed as requested and in a relatively short time. Dependable and courteous service.
service was great but wish i had stayed with subaru. hyundai accounting is horrible amd i do not like the kona,
Jeff was great to work with and everyone at the dealership was friendly and helpful.
Thank you for Keeping to your words Mrs Anita. Amazing trading platform you've! From knowing nothing about Binary trade. I've learnt so much!!! I'm thankful to Mr's Anita Crypto Fx I was able to earn a huge profit of $12,000 in just 7 day's of my trade with her company... may God continue to bless you... Contact her for more info via: WhatsApp:+12133736954 Email:[email protected]
I bought a 2019 Subaru Forester from Southern Team. I worked with Tony Hall, and cant say enough about the high quality of service I recieved from him and the rest of the folks there. Even when I came by before, just to look, there was never any pressure to sell, and I never felt brushed off or ignored. I have worked with Davey and Tyler in the past as well, and even though I made it clear I wasnt buying then, both were willing to talk to me and answer questions. I always got great service on my old car, ...
They truly do have great people! I prefer factory parts and all the parts departments bend over backwards to help out.
Very nice and hard working willing to work with things
As always, the folks at Southern Team Auto Mall ( previously First Team ) came through for me today in a big way!!!! Shout out to Mark Baker and staff in Subaru Service for quickly helping me with a little problem I was having ….These guys are the BEST !!!!! From sales to service , I have had nothing but GREAT experience’s at this dealership !!!! I Recommend them Highly. 😊👍👍
Great people snd quality work!
Last transaction was better, less BS and was done quick.
Great service. I highly recommend getting service done there. Customer service were also helpful.