Customer Testimonials

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DealerRater Mar 25, 2023

They really good and very professional and they give all the information to the costumer

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DealerRater Mar 25, 2023

Service personnel were courteous. However, I had an appointment and thought my wait time for just an inspection was rather long.

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DealerRater Mar 25, 2023

Prompt speedy service. Dealer described the service area and options for waiting while service is performed and explained overnight drop off.

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DealerRater Mar 25, 2023

The shop was busy, but they managed to handle the oil change. They did not rotate the tires! After 5,000 miles they should have done it and said it didn’t need it. The back tires wear faster than the front tires and they should know that, but again they didn’t do it. I’m disappointed with that!

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DealerRater Mar 25, 2023

Mr. Woody has always taken excellent care of me and my family. Always professional and courteous.

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DealerRater Mar 25, 2023

The team is always polite and continually works to make sure the experience is top notch.

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DealerRater Mar 24, 2023

They did the service that was schedualed in a timely manner and service personnel were very polite

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DealerRater Mar 24, 2023

The staff is very thoughtful and courteous. I feel that they care about their clients and their cars.

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DealerRater Mar 24, 2023

They went out of their way to help me and to come up with a solution for my situation.

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DealerRater Mar 24, 2023

Friendly, good customer service. Have had no problems with the service on our Subaru. Thanks!

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DealerRater Mar 24, 2023

The staff was excellent. Everyone was so nice, helpful and made sure I had the best experience. Very knowledgeable and thorough with all the features of the vehicle. I am loving my new Kona. I would definitely recommend anyone to Hyundai.

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DealerRater Mar 24, 2023

This is a good place to get your car serviced and the employees are nice and helpful. They do good work at fair prices. I like how they don't try to push all the required maintenance services on you.

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DealerRater Mar 24, 2023

The service is always quick, efficient, and informative. The technicians truly give you the best options and don’t try to swindle you out of unnecessary services. Truly mechanics and technicians I can trust!!

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DealerRater Mar 23, 2023

Service team was ready for my Nissan when I arrived and they completed the scheduled work in a timely fashion -- ahead of their estimated completion time.

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DealerRater Mar 23, 2023

The amount of time for my oil change was reasonable. The gentleman that helped me was very professional and helpful with my questions.

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DealerRater Mar 23, 2023

Professional, on time, all items completed, and addressed any issues that I brought to their attention.

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DealerRater Mar 22, 2023

Never a bad experience in the almost 8 years I have been bringing my cars in for service

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DealerRater Mar 22, 2023

Easy and great customer service. Very knowledgeable. Nice waiting area. Given updates and on time.

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DealerRater Mar 22, 2023

They are so curtious and polite.updates given.bill was precise.there were no hidden charges.1 st time here.and I loved it.ty everyone who worked with me

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DealerRater Mar 22, 2023

Always have great customer service. They always try to fit you in if there is an emergency. Always friendly and cares about the customer. Will buy my next vehicle from them down the road.

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DealerRater Mar 22, 2023

Always so kind and willing to help. Everyone is very personable. All representatives are knowledgeable and if they don’t have an answer they will get someone who can.

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DealerRater Mar 22, 2023

great experience...quick and efficient financing very good salesman ....clean and neat dealership with amenities

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DealerRater Mar 22, 2023

The team was very helpful especially when answering questions about what car to buy. They took time out of their day to help me and my family.

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DealerRater Mar 22, 2023

I had a pleasant experience purchasing a car here. They were very flexible with me and my work hours when I really needed to get the car purchased. They were also really willing to explain everything to me since I’m a first time car buyer. I would deal with them again.

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DealerRater Mar 21, 2023

They were very professional ! They got my car in on time and finished it in a timely matter as well ! Best of all the young gentleman that checked me in took the time to go to car with me to show me an issue I was having with the heat ! Meaning not understanding the outflow and inflow buttons ! Something of that nature ! And also noticed and replace unit panel where I charge my phone . Very happy customer !

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DealerRater Mar 21, 2023

I've been a customer for many years and the customer service and service department are the best...thanks!

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DealerRater Mar 21, 2023

Good communication from making appointment to arrival. Also , good at explaining repairs & cost & follow up. Very comfortable waiting area. Also , stay on schedule

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DealerRater Mar 21, 2023

Service is easy to schedule. The team is friendly and professional. You do what you say and service is always fast. The waiting room is reasonably comfortable and the coffee is great!

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DealerRater Mar 21, 2023

Service was great. People were friendly. I feel confident in taking my car back there.

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DealerRater Mar 21, 2023

Amazing service team—professional!! Very clean waiting area. Efficient and communicates well! Best I have ever experienced!

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DealerRater Mar 21, 2023

The service we received or our nissan armada was excellent. Thank you so much Sincerely Emily

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DealerRater Mar 21, 2023

Employees are always very friendly and courteous. I recommend Hyundai to my friends and family.

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DealerRater Mar 21, 2023

Great job with my Nissan Pathfinder. Provided timely, friendly service for a recall. Thank you!

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DealerRater Mar 21, 2023

Everyone that i had dealt with was friendly, courteous, pleasant and helpful. And all appointment were on time.

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DealerRater Mar 20, 2023

We had a great buying experience, Jeff Pierce and Keith Kelso were very friendly and helpful. We look forward to returning for all service needs.

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DealerRater Mar 19, 2023

Wayne was easy to work with and didn't try to pressure me into a decision. The entire dealership experience was good.

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DealerRater Mar 19, 2023

I have worked with this dealership for several years now. I have purchased several vehicles from them and have received regular maintenance services as well as body work on my previous vehicles. I HAVE NEVER HAD A PROBLEM ON ANY LEVEL WITH THIS DEALERSHIP. I have to travel and hour to get there, and I actually enjoy going for my service appointments. They have always taken great care of me and my vehicles!!! What else can I say.

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DealerRater Mar 19, 2023

Very friendly people and was willing to help work with our budget on getting a vehicle definitely would recommend it to people

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DealerRater Mar 19, 2023

Unexpected engine issue. Everyone was helpful, professional and got my "Gypsy" back quick as possible. Luv my car, the loaner was sweet and drove beautifully but can't go where mine can. They answered a million questions and repaired my car within promised window. Thanks team!!

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DealerRater Mar 19, 2023

Danielle Starkey was awesome. Very professional, knowledgeable and efficient. We brought two different cars at once for service and she knew everything about both of them. She also made very helpful suggestions regarding parts selections. I will go back and I would recommend them to anyone.

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DealerRater Mar 19, 2023

Very helpful and was able to answer my questions. Buying a car can be stressful but this team was professional.

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DealerRater Mar 18, 2023

The gentleman who I dealt with was clean,polite, orderly and knowledgeable. Would go back again .

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DealerRater Mar 18, 2023

Wonderful to work with. Very helpful, Great experience. Would recommend them if your looking for a great deal and reliable car.

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DealerRater Mar 18, 2023

Southern team is a typical dealership that will try to overcharge for every car service. After going for several services in attempt to get my car’s leak fixed, my car has finally been repaired at no cost to me. While I appreciate the costs that Nissan covered, I did not appreciate the time it took to find the root of the problem and the ongoing leak that I continually took my car in for and the services I paid for that did not solve the problem. I would try not to come here for general car services unless you ...

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DealerRater Mar 17, 2023

Did a great job taking care of issues I missed like my inspection sticker being expired.

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DealerRater Mar 17, 2023

Fast and friendly service team. Nice waiting areas especially in the show rooms. Makes it easy to get service without having to leave and come back.

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DealerRater Mar 17, 2023

Very friendly...great service!!! Not a long wait for car to be done. I truly enjoyed the experience.

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DealerRater Mar 17, 2023

Very good experience, everyone was friendly and interested in giving the very best service possible.

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DealerRater Mar 17, 2023

Everything was fine. Thank you to everyone that helped me get my new Hyundai! I appreciate it

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DealerRater Mar 17, 2023

I like the efficiency of Southern Team Subaru. On those occasions where we're waiting while the car is serviced, they get the job done promptly. We sure like the free oil changes too. While they will offer optional additional services, they are always gracious should we decline those.

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DealerRater Mar 17, 2023

I have been very pleased with my service experiences at this dealership. While I know they are doing their job, the people I've interacted with really give the perception that they actually care about their customers. Not all dealerships have this kind of people. Taking your vehicle in for service is not something people really enjoy doing but the Southern Team staff make this experience as good as anyone could hope for.

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DealerRater Mar 17, 2023

Pretty good service, been coming here for six years now and never had a problem.

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DealerRater Mar 15, 2023

Overall they did great work. There is a serious issue with communication. We had to leave the car overnight and our appointment on Monday was 8:20 am. We called in the afternoon to get a status update and all we got was messages that we would get a call back. Something as simple as “when can I get my car” was left unanswered. We tried at least 3 times and always wound up on an answering machines. It was infuriating. We don’t mind waiting, but the worst thing you can do is ignore your customers’ calls.

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DealerRater Mar 15, 2023

Southern Team Subaru always does what needs to be done! Love when my car gets a rinse at the end!

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DealerRater Mar 15, 2023

Very great work, would recommend them.They always keep my vehicle running great.Woody is great.

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DealerRater Mar 14, 2023

Over all good experience. I had to wait during weekend to get the car but got a rental covered.

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DealerRater Mar 14, 2023

Friendly, competent, patient, thorough, knowledgeable, respectable. Would recommend them to anyone looking for a new car!

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DealerRater Mar 13, 2023

Always quick and fantastic service. Harold Woody is a pleasure to work with and the scheduler was very accommodating. Never take my Jetta anywhere else.

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DealerRater Mar 13, 2023

Excellent service as always. Great staff and always a quick turn around on my service time.

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DealerRater Mar 13, 2023

Quick service and explanation of work needed or performed. Flexible scheduling and knowledgeable service person.

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DealerRater Mar 13, 2023

Tyler Drewery is the greatest. He listened to me on what I wanted. I wouldn't buy a car anywhere else.

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DealerRater Mar 13, 2023

Service is always quick and hassle- free. I don’t know why this review requires a 15 word minimum because that was all I had to say.

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DealerRater Mar 13, 2023

We had a great experience with Mell, because he was very knowledgeable, attentive and patient. He explained in details all questions we had in regards to cars we were interested in. He showed us with patience all of the new features of the cars in detail. His mannerism and professionalism was very much appreciated. He is a real asset to Southern Team.

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DealerRater Mar 13, 2023

Friendly, helpful, works for your needs. I have bought from this dealership three times U would recommend them to others.

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DealerRater Mar 12, 2023

Love Harold! He is so efficient and really tries to help! He is always upfront and honest and his communication is on point

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DealerRater Mar 12, 2023

Great service excellent sales staff. Not to pushy. Very informed. Helpful after purchase great job

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DealerRater Mar 12, 2023

MEL HAS BEEN AN EXCELLENT PERSON TO W ORK WITH. WHATEVER QUESTION I HAVE HE HAS BEEN ABLE TO ANSWER FULLY AND IN DETAIL. CAN'T ASK FOR MORE THAN THAT. SOUTHERN HAS ITS ACT TOGHETHER.

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DealerRater Mar 11, 2023

All service was performed on time and schedule. Everyone in Service was friendly and knowledgeable. Special thanks to Mike White and Porter Walter for their help.

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DealerRater Mar 11, 2023

They was very nice snd very friendly.. Awesome place dealing with. DONT HAVE TO SIT AROUND LONG AT ALL.

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DealerRater Mar 11, 2023

The people were friendly and helpful. They explained the work being done and answered all of my questions.

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DealerRater Mar 11, 2023

The service department is always very attentive and helpful. We do not take our Subaru anywhere else to be serviced even though our warranty period is over. They always do their best to get you in and out as soon as possible and if they are behind they always try to make it right.

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DealerRater Mar 11, 2023

Very professional and courteous service. I’m pleased with my the work done each time I’m there.

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DealerRater Mar 10, 2023

Great place to have vehicle serviced, the folks are very nice an the waiting area is very accommodating!

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DealerRater Mar 10, 2023

Thankful you have service folk like Greg to service my Subaru in a timely manner.

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DealerRater Mar 10, 2023

The service lady was very efficient, helpful and explained the recalls. She also explained the cost of the service I asked to be performed. She also ask if I had time to allow her to have my Ascent washed. She is a excellent representative for Subaru.

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DealerRater Mar 10, 2023

excellent service...they did all the things they said was going to be done, provided me with a rental and cleaned my vehicle when I picked it up! Danielle kept in contact with me during the process and gave me updates on my repairs.... Keep up the good work

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DealerRater Mar 9, 2023

The dealership was immaculate and all the employees were very eager to help. Everyone I encountered throughout the entire process was very knowledgeable, polite, and great about explaining everything. Mel was very patient and eager to answer all my questions. He also asked me questions about what it was I was looking for in a car; which in turn helped me to make the right decision on my final purchase. He was very personable and made me feel as though I have made a new friend. I will definitely refer Mel to my family and friends.

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DealerRater Mar 9, 2023

good service, troy was great, car fixed as discussed. no other problems durimg the visit

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DealerRater Mar 9, 2023

Harold in the Service department kept me updated on the status of my repair. He was very up front and very helpful!

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DealerRater Mar 9, 2023

They were fast and very polite! They even let me control the remote, which was very nice.

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DealerRater Mar 8, 2023

Service was great they also found a nail in one of my tires and let me know. I fixed it when I got home. Thanks !

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DealerRater Mar 8, 2023

Very helpful get you serviced fast and efficient top notch service reps and top mechanics

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DealerRater Mar 8, 2023

They are great This is my second vehicle from them. They work with you and your needs

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DealerRater Mar 8, 2023

Very pleased with staff and service. I would recommend this dealership to anyone interested in a new vehicle.

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DealerRater Mar 8, 2023

We were so pleased with the dealership. The people were very nice to work with. I would certainly recommend anyone to deal with your dealership. Your salespeople was extremely helpful and very nice to work with as well.

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DealerRater Mar 8, 2023

They were amazingly fast with my inspection. I have all of my work on my car done here! I will not go anywhere else!

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DealerRater Mar 8, 2023

Courteous, prompt and friendly. Clean and comfortable waiting area. Thorough, but not trying to upsell.

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DealerRater Mar 8, 2023

Arrived early. Greeted and checked in. The service was performed as requested and in a relatively short time. Dependable and courteous service.

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DealerRater Mar 8, 2023

service was great but wish i had stayed with subaru. hyundai accounting is horrible amd i do not like the kona,

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DealerRater Mar 8, 2023

Jeff was great to work with and everyone at the dealership was friendly and helpful.

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Facebook Jan 21, 2022

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Facebook Jan 12, 2022

I bought a 2019 Subaru Forester from Southern Team. I worked with Tony Hall, and cant say enough about the high quality of service I recieved from him and the rest of the folks there. Even when I came by before, just to look, there was never any pressure to sell, and I never felt brushed off or ignored. I have worked with Davey and Tyler in the past as well, and even though I made it clear I wasnt buying then, both were willing to talk to me and answer questions. I always got great service on my old car, ...

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Facebook Dec 4, 2021

They truly do have great people! I prefer factory parts and all the parts departments bend over backwards to help out.

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Facebook Dec 2, 2021

Very nice and hard working willing to work with things

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Facebook Nov 3, 2021

As always, the folks at Southern Team Auto Mall ( previously First Team ) came through for me today in a big way!!!! Shout out to Mark Baker and staff in Subaru Service for quickly helping me with a little problem I was having ….These guys are the BEST !!!!! From sales to service , I have had nothing but GREAT experience’s at this dealership !!!! I Recommend them Highly. 😊👍👍

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Google Sep 21, 2021

Great people snd quality work!

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Google Sep 15, 2021

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Google Sep 14, 2021

Last transaction was better, less BS and was done quick.

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Google Sep 14, 2021

Great service. I highly recommend getting service done there. Customer service were also helpful.

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Google Sep 1, 2021


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