The 2022 Subaru Love Promise Community Commitment Award

We've been nationally recognized for our dedication to our community and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Community Commitment Award. This award nationally recognizes Subaru retailers who are making the world a better place while demonstrating an outstanding commitment to supporting passions and causes in local communities. These efforts are focused in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

We’d love to hear from you.

Did Southern Team Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

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pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated over $28 million to the ASPCA and through Subaru Loves Pets has helped support the rescue, transport, adoption, and well-being of over 230,000 animals across the country.

pets

Environment

Subaru and our retailers are committed to protecting and preserving the Earth, not just by our words, but also by our actions.

Since 2018, as part of the Subaru Loves the Earth initiative, Subaru and retailers across the country have partnered with TerraCycle® and have collected over 7 million pieces of hard-to-recycle trash from their communities. Items such as snack bag wrappers, coffee cups, or used cabin air filters from service areas have been diverted from landfills and given a second life by TerraCycle when it is converted into durable furniture and other usable items.

Environment

Education

It's our goal to make the pursuit of knowledge available to as many minds as possible.

Since 2015 Subaru, in partnership with the American Association for the Advancement Science, donated over 369,000 award-winning science books. In addition, through our partnerships with Staples and Adoptaclassroom.org we supported teachers and students with donations of $400,000 in gift cards and school supplies.

Education

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.

*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

Community

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Since 2016, Subaru and its retailers have partnered with the Leukemia & Lymphoma Society (LLS) to donate over 167,000 blankets and 21,500 arts & crafts kits and reached nearly 150,000 patients in more than 780 hospitals nationwide.

Health

How is Southern Team Subaru dedicated locally to the Love Promise?

Southern Team Subaru believes in making the world a better place and the Subaru Love Promise is our vision of respecting all people in the Roanoke Valley and beyond. This is our commitment to show love and respect to our guests, our Team and to work within our community to make a positive impact.

  • Roanoke Valley SPCA
  • Family Promise Greater Roanoke
  • Roanoke County Education Foundation
  • Carilion Children's Hospital

Love Promise Stories from Southern Team Subaru

Subaru and Southern Team Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here.

Southern Team Subaru Loves Pets

Through our partnership with Southern Team Subaru, we hosted an adoption event on Saturday, October 1. We brought six puppies, two dogs, eight kittens and one cat to Southern Team Subaru. By the end of the event, Roanoke Valley SPCA and Southern Team Subaru helped all 17 pets find loving homes. We continued our partnership with Southern Team Subaru and held a free dog vaccine clinic on Saturday, October 8 at the dealership, and a cat vaccine clinic on Saturday, October 15. Thanks to Southern Team Subaru, Mountain View Humane and our friends at VCA Valley Animal Hospital, we were able to provide 32 cats with rabies and FVRCP and 16 dogs with rabies and DHPP vaccines. At these clinics, we also distributed information about our other pet safety-net services available through the Roanoke Valley SPCA.

Subaru impreza performance

I bought my car from a friend, it is a Subaru Impreza and has amazing performance. I wish one day, if I get enough cash, I will take it to Subaru Kenya to get genuine parts and to make some repairs for it to look nice and new in the eyes of other Subaru fans. I thank Subaru communities for giving us cars with good and perfect performance.

First Time Subaru owner Wowed by Rick Burke, Don Shelton, and Kevin Johnson.

"Everyone we dealt with were outstanding. It started with our salesperson. In today’s world customer service is often left by the wayside so it was a pleasant surprise to have a good experience purchasing the car. I left with a smile. Then they floored me with the after the sale experience. Kevin Johnson showed me how everything on my new car worked and gave me a gas card. The sales manager Don Shelton and several other employees all were highly invested in giving me what I have to honestly say was the best car buying experience of my whole life. Thank you Southern Team Subaru for a team of some of the nicest most professional people around. I highly recommend."

Customer Experience

The folks at Southern Team Subaru (previously First Team) have always been excellent, friendly, and get you in and attended to immediately upon your arrival!!! Keep you informed about costs, time it’s going to take, etc. Love this dealership!!!! In this world where you cannot count on anything anymore, I found Southern Team (or First Team as it was previously known.) The folks there have been CONSISTENTLY wonderful !!!! From Sales to Service, to Collision/Body Repair ( unfortunately I had to also use their Collision/Body Repair when someone backed into me): these folks have been something I can count on. Shout out to Eric Horn and Mark Baker and Jason Garner. Thank y’all So much !!!!!!!

Subaru Loves Pets - Roanoke Valley SPCA

Ruby was originally adopted from our shelter, the Roanoke Valley SPCA several years ago. She recently found herself in the care of a local emergency veterinarian after a really serious incident. She unfortunately drank some type of cleaner which caused pretty bad burns in her mouth and down her throat. Ruby spent several days in emergency treatment with a fever and other complications, plus she didn't want to eat with those painful burns in her mouth. We honestly didn’t know if she would survive for several days. We were so thankful that the staff at the emergency hospital hand fed Ruby to try to get her to eat, and one of their staff even fell in love with her and agreed to foster Ruby during her recovery period. Ruby thrived in foster care and she was finally healed enough to be available for adoption just in time for our Subaru Loves Pets Adoption Event held on October 23rd from 10:00AM - 4:00PM at Southern Team Subaru in Roanoke, Virginia. During the event, dogs and cats from our shelter were available for adoption and each adopted pet went home with a free collar and custom ID tag and dogs also received a free leash in addition to a variety of information and toys provided by Subaru. The adoption event was part of our Subaru Loves Pets month-long initiative to bring awareness to shelter pets and to champion special needs animals including seniors, amputees, visually and hearing-impaired pets and those pets with physical challenges. With everything Ruby had been through, we certainly considered her an underdog. Although she wasn’t adopted at the event, she certainly received some great exposure because of it, and Ruby went to her new home just a few days later! We can't thank our Subaru partners enough for their support in helping us find homes for deserving pets like Ruby.

First Team Subaru Loves to Care

In June, First Team Subaru participated in the Subaru Loves to Care event. Each year Subaru partners with The Leukemia & Lymphoma Society (LLS) to donate over 167,000 warm blankets, nearly 22,000 arts and crafts kits, and thousands of messages of hope to patients fighting cancer in hospitals and treatment centers across the nation. This year, Subaru and its retailers are mailing out over 40,000 blankets along with the messages of hope to the homes of cancer patients to let them know we care. This June, First Team Subaru guests provided 40 Hope Messages to local children. As a business that is committed to the Roanoke Valley community, First Team Subaru is also helping by providing blankets and other supplies to the children on behalf of our Subaru guests.

First Team Subaru Loves The Earth 2021

In order to keep our natural resources safe, First Team Subaru has worked closely with Roanoke’s leaders to build and maintain partnerships that go above and beyond existing environmental rules and guidelines. Each April is Subaru’s “Love the Earth” month, where dealers are recognized for their efforts in keeping our environment safe through recycling. Year-round, First Team Subaru consistently follows environmentally-sound guidelines, provides recycling bins for our guests, and makes sure to recycle every possible disposable. This includes items that cannot be tossed into the home recycling bin like coffee capsules, snack wrappers, and dealer-specific recyclable auto parts and fluids such as motor oil and air filters. First Team Subaru works with TerraCycle through Subaru of America to collect and transport recyclables safely and efficiently. For Subaru “Love the Earth” month, First Team Subaru did a special community recycling drive, inviting people from the community to bring their recyclables to the dealership for proper disposal, even if they weren’t First Team customers.Some of the recycling numbers from First Team Subaru for include: Coffee, Tea, & Creamer Capsules 85 lbs., 3,159 Units Disposable Cups and Lids 53lbs., 5,300 Units Snack Wrappers 114 lbs., 14,319 Units First Team Subaru is very happy to provide this free service for the community, and looks forward to continuing the efforts throughout the year.

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We’d love to hear from you.

Did Southern Team Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

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Southern Team Subaru 37.3458899, -79.9644955.